About Horizon Property Management Inc.

Accessibility

Horizon places an emphasis accessibility which is why we have one phone number which is always answered by a real person ready to deal with the issue at hand, 24/7/365. Prefer to communicate electronically? We provide e-solution options which allow Condominium Corporations and their residents to access condominium documents, update contact information, make online maintenance requests and converse with members of your condo community. The client website component is meant to compliment personal interaction, not replace it. A property website serves as a convenience factor for Residents who wish to access administration materials on their own terms and timetables.

Proven Track Record

Our skilled and motivated management will impact your bottom line when it comes to contract negotiating and laying a strong foundation to be well-positioned for later negotiations with developer and Tarion Warranty Corporation.

Horizon has achieved strong measurable results for its clients in the area of dispute resolution with developers in matters including but not limited to:

Developer chargebacks

Recovery of declarant subsidies

Recovery of first year operating deficits

Set-up of utility sub-metering for retail spaces

We have also renegotiated pre-existing vendor contracts resulting in thousands of dollars of savings for our clients.

Uncompromised Representation

Horizon is dedicated to its Boards of Directors and the Owners whom they represent. We place the interests of the Condominium Corporation and its Residents above all else in every aspect of management of the property. This principle coupled with Horizon’s complete independence from any developer or vendor, ensures uncompromised representation and achievement of the highest possible standards in property management.

Horizon’s History

Horizon began operations in 2004 with the goal of providing better property management services to Condominium’s in the GTA.

We take pride in building lasting and respectful relationships with Board’s, Owners and Residents.

Our portfolio of clients has grown steadily over the years while we have succeeded to continue to provide excellent and dedicated service to existing clients.

Communication

Horizon places an emphasis on open communication which is why it employs the industry’s top call centre service providers to handle after hours inbound calls. We have one phone number that is always answered by a real person ready to assist or reach someone who can. Horizon utilizes one of the industry’s one of leading software providers, Condo Manager Systems for all financial reporting and maintenance administration.

Online Portal

All Horizon clients enjoy the benefit of personalized community websites for use by Residents and Owners at the property to help keep information flowing in both directions for everyone’s benefit. The client website component is meant to complement personal interaction, not replace it. A property website serves as a convenience factor for Residents who wish to access administration materials on their own terms and timetables.

Integrity & Trust

Horizon’s entire client base has been acquired directly from Board’s of Directors seeking new representation. We do not have any affiliations/relationships with developers which allows us to provide uncompromised representation to the Board’s whom we represent.

Expertise

Our experience in providing excellent personalized services in your neighbourhood demonstrates that we are poised to deliver the same for your board, owners, and residents.

Satisfaction Guarantee

Our management model is a performance-based approach. We believe that condominium corporations are entitled to receive the maximum level of service along with an assurance it will be provided on an on-going basis.

The Board’s guarantee is reflected in the fact that our standard contract carries a termination clause of 30 days whereas the industry standard is typically 60 to 90 days. This allows the Board the opportunity to assess the efficiency and productivity of our services with minimal risk. In addition, Horizon encourages its clients to undertake annual evaluations of its services by soliciting feedback from Owners.