Horizon Core Services
Condominium Property Management Services
Our staff has the ability to identify and solve your maintenance issues quickly and effectively utilizing our network of carefully screened vendors-vendors who know the level of service and quality our clients expect. As part of our maintenance program, we provide regular site inspections of the property, present our findings to the Board, and assist in securing bids when maintenance work is needed.
With our Online Services and emergency phone line, residents can even report maintenance concerns from anywhere and at anytime
Maintaining complete, accurate, and timely association financials is a cornerstone of our firm. We produce all the necessary financial information your association will need to make sound financial decisions.
From developing Pro-Forma operating budgets to reserve funding, our firm has the resources to protect and maintain the financial health of your corporation. As part of our services we provide the following financial reports on both an interim and annual basis:
- Accounts Receivable Report
- Balance Sheet
- Bank Reconciliation of All Accounts
- Budget Comparison Report
- Cash Disbursement Report
- Operating Budget
Online Condominium Services
We’re excited about offering online condominium Web services and consider the service a valuable communication and productivity tool for boards, committees, and residents.
Our online services help instantly, efficiently, and economically:
- Distribute association information and documents
- Target and send group emails and mailings
- Collect resident information and requests
- Collect assessment payments and fees
- Support resident self-service and access to information
- Optimize use of volunteer time and resources
- Provide education on procedures and rules
Condominium Governance Services
One of the most effective ways to help increase support of Board decisions is through communication. If the members are informed of the issues facing their community and understand why the Board makes the decisions that it does, then they are more likely to support and comply with those community decisions. In addition, effective communication also allows Members to voice their comments, requests, concerns and ideas so that the Board can make its decisions based on the best interests of the entire membership.
To achieve support and adherence to the governance by the membership we foster communication through board meetings, newsletters, private intranets for the board and committees, and Online Services for members to stay abreast of board meeting schedules, meeting minutes, and actions taken. With our communication programs, members can even participate in membership surveys and vote – all online.
Clear delineation of association responsibilities allows the association to optimize the use of Board, committee, and volunteer resources. Our management philosophy views the Board of Directors as the policy making body of the corporation. Our managers act as advisor to the Board when our expertise and experience can add value. We view our role as the Managing Agent for your community responsible for carrying out the directives of the Board. In this way the Board may delegate the day-to-day operations of the association to the manager such as:
- Completing regular inspections of the property
- Reporting violations of the Declaration, By-Laws, Rules and Regulations
- Providing notice to homeowners whose property is out of compliance
- Working with the homeowner to resolve the issue
Community Building Services
Our management plays a key role in building a sense of community and positively affecting members’ perceptions of their Condominium Corporation through consistent communications and management of quality events. To help increase community involvement and volunteer effort, our managers focus on a comprehensive communications program to educate members and provide them with a better understanding of condominium living. Through printed newsletters to leading Online Services that provide members with convenience and accessibility to condominium information and activities, we offer a complete and unparalleled solution for our clients.
Our management model is a performance-based approach. We believe that condominium corporations are entitled to receive the maximum level of service along with an assurance it will be provided on an on-going basis.
The Board’s guarantee is reflected in the fact that our standard contract carries a termination clause of 30 days whereas the industry standard is typically 60 to 90 days. This allows the Board the opportunity to assess the efficiency and productivity of our services with minimal risk. In addition, Horizon encourages its clients to undertake annual evaluations of its services by soliciting feedback from Owners.
Request a Free Proposal
If you are interested in finding out more about what services we have to offer your Condominium, then click below to request a proposal.Request a Proposal